Terms & Policies
welove Terms of Service
welove is an educational service for learning and practicing Kazakh. By using the platform, you agree to comply with these terms and applicable laws.
Accounts & Guest Access
You may start the first lesson without creating an account. Guest access is limited to lesson one; continuing the course and syncing progress requires account registration. You are responsible for safeguarding your credentials.
Acceptable Use
- Use welove for personal language learning and self-assessment.
- Do not attempt to bypass access restrictions, progression gates, or platform security.
- Do not upload unlawful materials, third-party personal data, or content you do not hold rights to.
- Do not execute automated scrapers, flooding scripts, or denial-of-service attacks.
Educational Materials & Outcomes
The service facilitates language practice but is not an accredited school or guarantee of standardized proficiency. Translations and tips may contain errors; verify critical information independently and report issues.
All welove proprietary materials, interface designs, and software code belong to welove or licensors. You may use them within the platform but not duplicate, resell, or claim ownership.
External Links & Derivative Content
Submitting video links confirms you have the right to use them for personal study. Do not upload materials that infringe copyright or platform policies. Subtitle transcripts, previews, and translations remain strictly within private learning interfaces.
Third-Party AI & Cloud Services
Certain features send text queries to external providers (OpenAI, Gemini, OpenAI TTS, or ElevenLabs). External retention and processing policies are governed by respective providers. Synthesized TTS files are cached for 24 hours and contain no user voice data.
Speech Practice Features
Voice practice is optional. Before recording, data flows are clearly explained and you may choose written completion instead. See our privacy policy for full audio handling policies.
Availability & Changes
We strive to maintain reliable service, but do not warrant uninterrupted availability, zero errors, or permanent retention of every feature. Access may be temporarily restricted for maintenance or security.
These terms may update as product capabilities evolve. Material updates will be communicated clearly on this page with the latest revision date.
Contact & Support
For questions regarding terms, account deletion, or error reports, write to [email protected].
Age & Jurisdiction
The service is intended for users aged 18 and older in Kazakhstan. If you are under 18 or located outside Kazakhstan, do not create an account until wider availability is announced.
Last updated: July 15, 2026.